Privacy Policy
Last updated: January 15, 2024
Introduction
SentientKG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GraphRAG platform and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when registering for an account, including but not limited to your name, email address, company information, and contact details.
Usage Data
We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, access times, and pages viewed.
Data You Upload
When you use our GraphRAG platform, you may upload documents, datasets, or other content. We process this data to provide our services but maintain strict confidentiality and security measures.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Improving, personalizing, and expanding our services
- Understanding and analyzing how you use our services
- Developing new products, services, features, and functionality
- Communicating with you for customer service and support
- Sending you updates, security alerts, and administrative messages
- Preventing fraud and ensuring the security of our platform
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in operating our platform
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and receive a copy of your personal information
- Right to rectify inaccurate or incomplete personal information
- Right to erase your personal information under certain circumstances
- Right to restrict processing of your personal information
- Right to data portability
- Right to object to processing based on legitimate interests
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@sentientkg.com
Address: 123 Innovation Drive, San Francisco, CA 94105